Terms of sale
Terms of Sale
Last updated: October 2, 2026
These Terms of Sale govern purchases made through Darsons.fr. By placing an order, you agree to these Terms together with our Terms of Service, Privacy Policy, Shipping Policy and Return & Refund Policy.
1. Seller Information
Darsons
Legal status: Entrepreneur individuel (EI) — Micro-entreprise
Business address: 4 Rue Croix Richard, 93190 Livry-Gargan, France
SIRET: 989 380 233 00019
RCS: 989380233 RCS Bobigny
Email: darsons168@gmail.com
Phone: +33 6 52 67 64 52
VAT: VAT not applicable — Article 293 B of the French General Tax Code
2. Products
We make reasonable efforts to ensure that product descriptions, specifications and images on Darsons.fr are accurate.
Colours and appearance may vary slightly depending on the customer's screen or device.
Product availability and specifications may change from time to time. Any such changes do not affect orders already accepted, except where required or permitted by applicable law.
Nothing in these Terms limits the consumer's statutory rights relating to product conformity or defects.
3. Prices
All prices displayed on Darsons.fr are in euros (€) and include applicable taxes where required by law.
Darsons currently benefits from the VAT exemption applicable under Article 293 B of the French General Tax Code.
Shipping charges and any other additional costs applicable to an order will be clearly displayed before the customer completes the purchase.
The total amount payable will be shown at checkout before payment is confirmed.
4. Orders and Contract Formation
When you place an order, you submit an offer to purchase the products selected.
After receiving your order, we will send an order confirmation to the email address provided.
The contract is concluded in accordance with the applicable checkout and confirmation process.
We may refuse or cancel an order where there is a legitimate reason, including payment problems, suspected fraud, obvious pricing errors or product unavailability.
If an order is cancelled after payment has been received, any amount due to the customer will be refunded in accordance with applicable law.
5. Payment
Payment is due in full when the order is placed.
Available payment methods are displayed during checkout.
Payments are processed through the payment services available on our Shopify store. Payment information is handled in accordance with the applicable payment provider's security and privacy practices.
6. Delivery
Delivery information, estimated delivery times and shipping charges are provided during the purchasing process and in our Shipping Policy.
Darsons remains responsible for fulfilling the order and complying with applicable delivery obligations, even when third-party carriers or fulfilment providers are used.
If a delivery deadline applicable to the order is not respected, the customer retains the rights provided under applicable French and EU consumer law.
For further information, please see our Shipping Policy.
7. Right of Withdrawal
For purchases covered by French and EU consumer law, consumers generally have a 14-day right of withdrawal from receipt of the goods, without having to provide a reason, subject to statutory exceptions.
To exercise this right, the customer must clearly inform Darsons of the decision to withdraw within the applicable period.
Following notification of withdrawal, the goods must generally be returned within 14 days.
Unless otherwise required by law or agreed by Darsons, the customer may be responsible for the direct cost of returning goods following a change-of-mind withdrawal, provided this information was communicated before purchase.
Further information about the right of withdrawal, returns and refunds is provided in our Return & Refund Policy.
8. Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy and applicable consumer law.
Where a valid statutory withdrawal is exercised, Darsons will reimburse the amounts required by law, including the applicable initial standard delivery charge where required.
Where permitted by law, reimbursement may be delayed until the returned goods are received or the customer provides proof that the goods have been returned.
9. Legal Guarantees
Products purchased from Darsons benefit from the mandatory legal guarantees applicable under French law, including:
-
Legal guarantee of conformity (garantie légale de conformité);
-
Legal guarantee against hidden defects (garantie des vices cachés).
These legal guarantees apply independently of any commercial warranty that may be offered.
Nothing in these Terms limits or excludes any mandatory statutory consumer rights.
10. Damaged, Defective or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us at darsons168@gmail.com with your order number and details of the issue.
We may request photographs or other reasonable information to assess the problem.
Depending on the circumstances and applicable law, the available remedy may include repair, replacement, price reduction or refund.
11. Delivery Problems
If your order is delayed, lost or otherwise not delivered as expected, please contact us at:
We will investigate the issue with the relevant carrier or fulfilment provider and take the appropriate action required under applicable law.
12. Liability
Darsons is responsible for its obligations as a professional seller under applicable French and EU consumer law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
In particular, these Terms do not limit statutory consumer rights relating to product conformity, defects, delivery, withdrawal or refunds.
13. Consumer Complaints and Mediation
If you have a complaint, please contact Darsons first so that we can attempt to resolve the matter amicably.
If the dispute cannot be resolved directly, consumers may have the right to use a consumer mediation procedure in accordance with applicable French law.
Consumer mediator: [INSERT YOUR APPOINTED CONSUMER MEDIATOR]
Website: [INSERT MEDIATOR WEBSITE]
Contact details: [INSERT MEDIATOR CONTACT DETAILS]
The mediator information must be completed with the consumer mediator actually appointed by Darsons.
14. Applicable Law
These Terms of Sale are governed by French law.
If you are a consumer residing in another European Union country, this choice of law does not deprive you of mandatory consumer protections applicable in your country of residence.
Any dispute will be handled by the competent courts in accordance with applicable law and mandatory consumer jurisdiction rules.
15. Contact
For questions concerning these Terms of Sale, an order, payment or delivery, please contact:
Darsons
4 Rue Croix Richard
93190 Livry-Gargan, France
Email: darsons168@gmail.com
Phone: +33 6 52 67 64 52
We aim to respond to customer enquiries within 24 hours.