Terms of service
TERMS OF SERVICE
Last updated: October 2, 2026
OVERVIEW
Welcome to Darsons.fr. The terms “we”, “us” and “our” refer to Darsons.
Darsons operates this online store and website, including the information, content, features, tools, products and services made available through it (the “Services”). Our online store is powered by Shopify.
These Terms of Service (“Terms”), together with our Privacy Policy, Return & Refund Policy, Shipping Policy and other policies displayed on our website, govern your use of our Services and purchases made through Darsons.fr.
By accessing our website or placing an order, you agree to these Terms. Nothing in these Terms limits or excludes any mandatory rights available to consumers under applicable French or European Union law.
1. ACCESS AND USE OF OUR STORE
You may use our website only for lawful purposes and in accordance with these Terms.
When providing information to us, including when placing an order, you agree to provide information that is accurate, current and complete.
You are responsible for maintaining the confidentiality of any account credentials associated with our Services.
2. PRODUCTS
We make reasonable efforts to display and describe our products accurately.
However, product colours and appearance may vary slightly depending on your screen, device settings or other technical factors.
Product descriptions, availability and specifications may be updated where necessary.
We may discontinue products or limit quantities where reasonably necessary, subject to applicable consumer law.
Nothing in this section affects your statutory rights, including your rights relating to product conformity and defective products.
3. ORDERS
By placing an order through Darsons.fr, you submit an offer to purchase the products in your order.
After receiving your order, we may send an acknowledgement or confirmation to the email address you provided.
We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraud, incorrect pricing, payment problems or product unavailability.
If we cancel an order after payment has been received, amounts due to you will be refunded in accordance with applicable law.
Please review your order information carefully before completing your purchase.
4. PRICES, TAXES AND PAYMENT
Prices displayed to consumers on Darsons.fr are shown in euros (€) and include applicable taxes where required by law.
Darsons currently benefits from the VAT exemption regime applicable under Article 293 B of the French General Tax Code, where applicable.
Delivery charges and any other additional charges payable by the customer will be communicated before the customer confirms the order.
The total amount payable will be displayed during checkout before payment is completed.
Prices may change from time to time, but a change will not affect an order already accepted, except where permitted or required by applicable law.
You agree to provide accurate and authorised payment information when placing an order.
5. SHIPPING AND DELIVERY
Available delivery options, applicable delivery charges and estimated delivery times are communicated during the ordering process or through our Shipping Policy.
Delivery times provided on our website are estimates unless a specific binding delivery date has been expressly agreed.
We will fulfil our delivery obligations in accordance with applicable French and EU consumer law.
Darsons remains responsible for delivery as required by applicable consumer law. We do not transfer responsibility to the customer merely because a third-party carrier is used to deliver the order.
If an order is delayed, lost or arrives damaged, please contact us at darsons168@gmail.com so that we can investigate and provide an appropriate solution in accordance with applicable law.
For additional information, please review our Shipping Policy.
6. RIGHT OF WITHDRAWAL
Where applicable under French and EU consumer law, consumers purchasing online generally have the right to withdraw from their purchase without giving a reason within 14 days from the date they, or a third party designated by them other than the carrier, receive the goods.
To exercise your right of withdrawal, you must inform us of your decision through a clear statement before the withdrawal period expires.
After notifying us of your withdrawal, the goods must be returned within the period required by applicable law.
Unless otherwise stated or required by law, the customer may be responsible for the direct cost of returning products following a change-of-mind withdrawal, provided this information was communicated before purchase.
Certain statutory exceptions to the right of withdrawal may apply depending on the nature or condition of the product.
Full details are provided in our Return & Refund Policy.
Nothing in these Terms limits your statutory withdrawal rights.
7. RETURNS AND REFUNDS
Returns, refunds and exchanges are handled according to our Return & Refund Policy and applicable consumer law.
For a valid statutory withdrawal, we will reimburse the payments required by applicable law, including the cost of the least expensive standard delivery option where legally required.
We may withhold reimbursement until we receive the returned goods or you provide evidence that the goods have been sent back, where permitted by law.
Refunds will generally be issued using the same payment method used for the original transaction unless otherwise agreed.
Please consult our Return & Refund Policy for complete details.
8. LEGAL GUARANTEES
Customers benefit from mandatory statutory consumer protections applicable to their purchases.
Where applicable, these include the legal guarantee of conformity (garantie légale de conformité) and the legal guarantee against hidden defects (garantie des vices cachés).
These statutory guarantees apply independently of any additional commercial guarantee that may be offered.
Nothing in these Terms excludes, restricts or replaces these mandatory legal rights.
9. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
If you receive a damaged, defective or incorrect product, please contact us as soon as reasonably possible at darsons168@gmail.com.
Please provide your order number and information that allows us to understand the issue. We may reasonably request photographs or other information where necessary to assess the problem.
Depending on the circumstances and your statutory rights, an appropriate remedy may include repair, replacement, price reduction or refund.
Your statutory consumer rights remain unaffected.
10. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of Darsons.fr, including our branding, text, graphics, website design and other original materials, is owned by or licensed to Darsons and is protected by applicable intellectual property laws.
Third-party trademarks, images and other materials remain the property of their respective owners.
You may use our website for personal and lawful purposes.
You may not reproduce, distribute or commercially exploit protected content from our website without permission from the relevant rights holder, except where permitted by law.
11. THIRD-PARTY SERVICES AND LINKS
Our Services may contain links to or integrations with third-party websites, applications or services.
Third-party services are governed by their own terms and policies.
We are not responsible for independent third-party websites or services outside our control, except where applicable law provides otherwise.
12. SHOPIFY
Darsons.fr is powered by Shopify, which provides the ecommerce infrastructure used to operate our online store.
Purchases made from Darsons.fr are transactions between the customer and Darsons.
Shopify and other service providers may process certain information necessary to provide their services. Please review our Privacy Policy for more information about the processing of personal data.
13. PRIVACY AND COOKIES
Personal information collected through our Services is processed in accordance with our Privacy Policy and applicable data protection law.
Our website may use cookies and similar technologies.
Where consent is legally required for non-essential cookies or tracking technologies, customers will be provided with appropriate choices through our cookie consent tools.
Please review our Privacy Policy and Cookie Preferences for additional information.
14. PROHIBITED USES
You may not use our website or Services:
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For unlawful or fraudulent purposes;
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To violate applicable laws or regulations;
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To infringe intellectual property or privacy rights;
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To transmit malicious software or harmful code;
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To interfere with the security or proper functioning of our website;
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To impersonate another person or provide intentionally misleading information;
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To collect personal information unlawfully; or
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To engage in activity that may harm Darsons, our customers or third parties.
We may restrict access to our Services where reasonably necessary to protect the website, our customers or our legal rights.
15. WEBSITE AVAILABILITY
We aim to keep Darsons.fr accessible and accurate, but we cannot guarantee that the website will always operate without interruptions or technical errors.
We may temporarily suspend or modify parts of the website for maintenance, security or operational reasons.
Nothing in this section excludes liability or obligations that cannot legally be excluded under applicable consumer law.
16. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Darsons will not be responsible for indirect or consequential losses that were not reasonably foreseeable.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
In particular, nothing in these Terms affects mandatory consumer rights available under French or European Union law, including rights relating to product conformity, hidden defects, delivery and other statutory protections.
17. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices or applicable legal requirements.
The current version will be available on Darsons.fr and the “Last updated” date will be revised when appropriate.
Changes will not retroactively remove mandatory consumer rights relating to purchases already made.
18. GOVERNING LAW
These Terms are governed by French law.
If you are a consumer residing in another European Union country, this choice of law does not deprive you of mandatory consumer protections available to you under applicable law.
Nothing in these Terms prevents a consumer from exercising rights relating to jurisdiction that cannot lawfully be restricted by contract.
19. CONSUMER COMPLAINTS AND MEDIATION
If you have a complaint concerning an order or our Services, please contact us first at:
We will attempt to resolve the matter directly with you.
In accordance with applicable French consumer law, consumers may also have access to an independent consumer mediation procedure for the amicable resolution of disputes.
Consumer mediator: [INSERT YOUR APPOINTED CONSUMER MEDIATOR]
Mediator website: [INSERT MEDIATOR WEBSITE]
Mediator postal address: [INSERT MEDIATOR ADDRESS]
These details must be completed with the consumer mediator appointed by Darsons before relying on this section.
20. CONTACT INFORMATION
Questions concerning these Terms or an order can be sent to:
Darsons
4 Rue Croix Richard
93190 Livry-Gargan, France
Email: darsons168@gmail.com
Phone: +33 6 52 67 64 52
SIRET: 989 380 233 00019
RCS: 989380233 RCS Bobigny
VAT: VAT not applicable — Article 293 B of the French General Tax Code